Engineered Solutions
We provide and help smaller ISP companies get started. Well, it is a lot of work to start and grow an ISP. We want to help! We offer an exclusive range of services to help you start an ISP, add customers, maintain your network, and make sure you stay profitable.
Why Rock Island Engineered solutions?
Q &A Session Just have a few questions? 60-minute Q&A session.
Online Training Sessions Monthly video conference training sessions that dive deep into the various parts of starting and running a WISP.
Premium Website Membership Discounted admission to monthly training sessions, priority access to other products.
Installer Training Course Hands-on, in-person training for doing business and residential customer installations.
Starter Kit Ready to get started? we will configure all the equipment that you will need to get started and send it to you with instructions and support for installation.
Installer Training Course Hands-on, in-person training for doing business and residential customer installations.
ISP Support You support your customers, we will support you. We will help you get your customers back online when something breaks, plan new network deployments, and everything in between.
Targeted Marketing, we will market your service directly to only the homes and businesses that you can service. You only pay when you get a customer.
Getting your company ready
- We provide Monthly 2–3-hour training sessions covering a variety of topics related to running an ISP. Upcoming training sessions:
- RF and channel planning
- Network Configuration (TCP/IP, Routing, Switching, VLANs, DHCP)
- MDUs / Apartments Complexes / HOAs – sales and installation
- How to monitor your network for outages and capacity planning
- The customer installs: top to bottom
- How to weatherproof your network
- Commercial sales and installation
Installation Training
Hands-on training for residential and commercial wireless installers. Designed to take a new hire with little or no experience in the industry and train them to independently do home Wireless Internet installations. It also includes safety training to keep installers safe and comply with OSHA regulations while working on ladders and rooftops.
Trainees will practice installing and aiming equipment and using all tools and safety equipment in a hands-on environment.
It can be customized to specific types of equipment and install methods. It can be customized for specific prior experience.
Support
If you stay up at night worrying that your network will go down and are unsure what you will do if it does, then this package is for you. We will partner with you to ensure you have all the support you need to keep your network running smoothly.
Direct eye-in-the-sky assistance with network and wireless troubleshooting. When you have a problem, give us a call – we can help troubleshoot, including logging in to devices and correcting configuration (with your permission).
Network Monitoring and Dispatch – we will monitor your network and attempt to troubleshoot problems as they arise. We will dispatch you or one of your technicians as necessary to fix problems and guide them through troubleshooting in the field.
Priority response to emails and phone calls
Priority access and price breaks on consulting for large projects
Exclusive access to reviews and deep dive testing of new hardware projects. We’ll stress test new equipment to make sure it works before you deploy it.
Consulting
We can help you with any wireless or networking project large or small. Some examples of the types of projects I’ve been involved in:
Install high-capacity wireless connections between corporate buildings as a cheaper option (or redundant backup) to fiber.
Light up a temporary high-capacity Wi-Fi network for an event
Wire existing or newly constructed buildings for reliable Internet delivery
Wireless networks in MDU/Apartment/Townhome complexes