VOIP
Replace your current phone provider with this reliable VoIP digital phone!
The future of digital phones.
Everything is moving to the “cloud”, why not your phone system? Rock Island VoIP is one of the leading VoIP-hosted phone system providers in San Juan. We offer leading technology in the world of cloud-based phone systems. In addition, as a local company, you will not have to wonder who you will be seeing when you need support. By switching to our VoIP phone systems, your phone bill will practically vanish saving you money in the long run. As San Juan County’s leading business phone system provider, we aim to be the best in every area: cost, quality, and service.
Partnering with Rock Island business phone systems means you get the best of both worlds: local service and great customer service. With the power of UCaaS and VoIP, your hosted phone systems will boost your business. All the features and functionality you have enjoyed in your premise-based system are now available to you in a cloud solution. No more controller in the rack to manage. No more annual support fees. No more downtime for software upgrades. Call our office and ask how you can get our Hosted VoIP phone system today.
What is a VoIP Phone System?
VoIP (Voice Over Internet Protocol) is a cloud-based phone service over the internet which means no more overpriced phone bills from a traditional carrier.
Why Move Now to Rock Island VoIP Phone System
Reasons to Switch to VoIP
Cost Saving
No Hidden Fees, Lower Costs, and No Long-Distance Charges means you’re saving money every month.
Flexible Features
By adopting VoIP, you also get a range of features that improve daily communications and productivity.
Mobility
With VoIP, users can make and receive calls from anywhere they have internet connection.
Worried about Switching?
☑️ Get Crystal Clear Calls
Bandwidth tests allow us to be sure that your network is VoIP Capable. A recent study shows that only 1 of 208 respondents reported being dissatisfied with VoIP quality.
☑️ Keep Your Existing Phone Number
You do not have to change phone numbers when switching. Not only do you get to keep your numbers, but Travis takes care of all the transfer of numbers and billing on your behalf.
☑️ 24/7 Access to Service Request Forms
Our new service request forms allow you to put in a service need 24/7. You do not have to wait until Monday at 8 am to call. Fill out a service request anywhere from your smartphone or computer.
Still Not Convinced?
Get a no-commitment consultation for more information on how you can save money while also upgrading your system.
Multiple Levels of Support
The services included in this document are performed remotely, on-site, or not at all. These coverage levels indicate where the client desires coverage such that services required on-site or after hours are included in plans that include that support.
Premium: 24 hours a day, 7 days a week, and 365 days a year emergency on-site and remote support.
Advanced: On-site support from 8 a.m. to 5 p.m. and remote support from 8 a.m. to 5 p.m.
Basic: Remote support from 8 a.m. to 5 p.m.
Essential: Preventative maintenance only.
Performance Guarantees
Rock Island guarantees our response time to be within the timeframe outlined in your plan. Once we learn of an issue, we determine if the issue can be resolved remotely or if an on-site visit is necessary. Either way, we respond in compliance with our promise to keep you up and running 24 hours a day, 7 days a week, 365 days a year.
Maintenance and Asset Inventory
Rock Island performs routine and regular remote and on-site preventative maintenance. We will inventory your telecommunications assets to ensure service contracts are current and components are inventoried and tracked.
